Frequently Asked Questions

Being a reputed and popular online seller of branded products, we are 100% committed to provide real and genuine products only. Since, all our products come directly from the original factory or manufacturer of brand owner, there is hardly any space of fake or replica products. Hence, we only sell original and truly branded item on our website. So be rest assured.

Avucart is one of the highly rated online stores for luxurious and branded watches. DSLR camera lenses, accessories, etc. We deliver thousands of products to the different part of the world. We have a large network of suppliers around the world that provide us the most competitive price, Thus, we remain in a position to offer relatively competitive and cheaper prices, as well as extra benefits to the customer when they buy product on Avucart.

No, not at all. All our products are 100% genuine and brand new.

We sell and deliver our product to all over the world.

We rely on the most trustful courier companies such as Royal Mail, DHL, FedEx and so on. The choice of courier company depends on the location of where the delivery is bound for. As far as the delivery time is concerned, it takes 3-5 days working days for standard delivery to deliver EUROPE, and approximately 6-9 working days for global locations.

Customers can still place an order if the postcode is not shown serviceable by our major courier companies. You just need to email an order request with product url, your location details, contact number and on the basis of that we will create your order but for that, you will have to make online payment.

It is very simple to check that. You simply have to enter your postcode (area) and verify it from any product page on our portal. The relevant information will be displayed instantly next to the product information. It would display an error if your area postcode is missing out there.

Usually, the delivery of item do arrive on time, apart from some occasional postal delays, especially during the rush time of the years. The domestic order normally turn up within the stipulated time period, while international deliveries may take a little longer However, if your item is not delivered to you even after 10 working days, please talk to our customer services associate or email us at info@avucart.com We will begin in lost in post claim. In such case, we will issue a replacement or refund to the customer then and there.

Currently we provide the following payment options: Credit Card (Visa/Master), Debit Card (Visa/Master), and by PayPal.

San doubt, when it comes about the safety and security of payment, we hardly take any risk. We adhere to strict safety and security program. It is also the part of our privacy policy that we never share your bank or card details with anyone and anywhere, come what may. All the transactions are processed through payment gateway and the information is not stored or processed on our server.

All our refund processes get right into act the day we received the returned item. In rare cases, some refunds can take little longer to process during rush hours. Usually, the refund department processes the refunds as quick as possible, however, in case you could not receive your the refund amount within the period of 10 days, do contact us at

You can return the product within the 30 day return window, if there is anything that you are not satisfied with. We will give you full refund under the circumstances. However, It should be kept in mind that the product should be returned in the same condition as you have received it and enclosed it with the return form. For more information you can read our Return Policy.