Buyer's Protection

Buyer's Protection Policy Our Priority

San doubt, your safety is our prime concern. As a prestigious Online Seller of Branded Watches, DSLR Cameras and lenses and other products, we make sure every visitor and customer at Avucart.com feel safe and secure while making the purchase and even after the purchase. For this reason, we at Avucart.com duly have in place the buyer's protection policy that safeguards our customer’s purchase, refund and return as well as the delivery of product for all our valuable customers around the world.

30 days return policy: In any case, if the customer is not satisfied from his purchase, he/she can return the item within the period of 30 days and take refund. Understandably, the return or refund request must be made on valid ground.

Secured payment through PayPal: All your transactions are completely safe and fully protected, as our PayPal integrated payment option assists you to make or receive payment in the most safe and secured way. If the purchased item is bought, doesn’t arrive or doesn’t match as per description, PayPal can reimburse the payment.

Shipment tracking: The customer are duly provided the tracking number once the purchased product is shipped from us, so that you can keep locating the current position of your shipment.

Online customer Support: A dedicated and agile team of online chat support remains active throughout the working days. You can directly talk to our customer support executive regarding your query or concern and get answered for it.

Email support: Apart from the live online chat support, you can send in your queries and any issue regarding any product and services on Avucart through mail as well. You will get the reply within 24-48 hours except non-working days (Saturday-Sunday)

Data Encryption: Every transaction is encrypted using our advanced encryption technology

Data Protection: We know how much data security matters to all our customers. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it.

Priority to customer issues: We truly believe in providing the right information to all our customers around the world. We give top priority to all your queries and issues pertinent to any of our product and services and try to solve as quickly as possible.

Undoubtedly, In order to operate a full-fledged and comprehensive online store, the sreputation of the website plays a huge role in its success. In order to maintain the top reputation, we make all the effort to make sure that customer's interest are neither ignored, nor be impaired in any condition. For us, customers always stand first.